Privacy Policy

Last updated: April 2025

1. Information We Collect

We collect information you provide when registering, including organization name, contact details, and billing information. We also collect usage data to improve the platform.

2. How We Use Your Information

We use collected information to provide and improve our services, process payments, send service notifications, and comply with legal obligations including BTRC regulations.

3. Data Security

All data is encrypted in transit (TLS) and at rest. We implement industry-standard security measures including 2FA, audit logging, and access controls.

4. Data Retention

We retain your data for the duration of your subscription plus 90 days after cancellation, unless longer retention is required by law.

5. Contact

For privacy inquiries, contact us at privacy@ispnova.cloud.